Chief's Aide
Murray F & E Consulting
Command Support · Accountability · Readiness · Service

Chief's AideCommand Board

The professional fire department operations platform — built for the command post and connected to the departments around you. Real-time incident command, unit tracking, multi-dept mutual aid coordination, and complete operational documentation.

🤝
Multi-Dept Mutual Aid
📋
Build Your Own Package
Live
Multi-Device Sync
🚨 2nd Alarm Transmitted
Chief's Aide
Chief's Aide
Command Board
Incidents
Tracker
Map
Recall
Log
7
On Scene
24
POB
2
Unassigned
1st
Alarm
Division A — Attack
E-175E-174
Division B — Ladder
TL-6
Command Post
Car 2122
🟢 Live Sync Active

Everything the Command Post Needs

Thirteen integrated modules covering every aspect of fire department operations — from first alarm to final report. Every dept gets the Personnel Roster included free.

CMD
Command & Incidents
7 preloaded incident types — Structure Fire, CO, Natural Gas, MVA/Vehicle Fire, Wildland, Hazmat, Flash Flood, Technical Rescue — with structured forms, benchmarks, unit assignments on every action.
TRK
Unit Tracker
Drag-and-drop apparatus assignment across customizable zones. 2–3 columns wide. Reorder zones with ▲▼ buttons. POB tracking, zone notes, mutual aid, Con Ed units, and additional alarm pre-loads.
MAP
Hydrant Mapping
Interactive map with 500+ district hydrants. Color-coded status, search and filter by type and pressure, real-time updates.
LOG
Activity Log
Timestamped event log auto-populates from every action. Export as a standard text report or a formatted PDF with ICS command data, unit assignments, and benchmarks merged into one professional document.
TRN
Training Management
Daily and long-term training session tracking. Equipment sign-out with badge number and automated 8PM email alerts.
911
Personnel Recall
Automated Twilio phone recall. Members press 1 or 2. Chief Anderson is called first, then officers, then firefighters. App advances and tracks responses live.
SAF
Safety Officer Tools
Preload full apparatus lists for mutual aid departments. One tap loads any department's units into the tracker — ideal when running command at a neighboring scene.
RES
Technical Rescue
5 dedicated sub-types: Confined Space, Building Collapse, High Angle Rope, Low Angle Rope, Trench Rescue — each with a full operational checklist and ICS form.
📻
Radio Scripts
Auto-generated radio transmission scripts for every benchmark — Size-Up, Progress Report, All Clear, MAYDAY, and Additional Alarms. Live-populated from your ICS form and unit tracker.
PAR
PAR Checks
Personnel Accountability Report checklists for every incident type. Division-by-division accountability with timestamped confirmations synced across all devices.
OFF
Offline Mode
Full offline support — all data saves locally when connection drops and syncs the moment you reconnect. No data lost, no interruption to operations. Built for the worst day on the job.
SYN
Multi-Device Live Sync
Every action syncs to all open devices instantly via Firebase. Clear an incident from one phone and every tablet and laptop on scene resets simultaneously — no refresh needed.
RST
Personnel Roster FREE FOR ALL TIERS
Pre-build your dept's member list once. On the unit tracker, tap any apparatus → Add from Roster → check the names of who's riding. Auto-formats as rank + initial + last name (Cpt. J. Smith), handles duplicate names automatically, and unlocks one-tap mutual aid roster lookup when neighbors arrive on scene. Built-in accountability: once a member is assigned to an apparatus they're locked out of being assigned to a second one until removed — so nobody ends up double-listed in the heat of the moment.
SHR
Cross-Dept Board Sharing COMING SOON
View a mutual-aid department's live incident board — their unit tracker and activity log — in real time, strictly read-only. When your apparatus is operating on a neighboring department's scene, your command staff can follow that board as it updates. The host department approves every request and stays in full control. Currently in tester-department evaluation.

Mutual Aid that actually works when neighbors arrive on scene.

The lineup tab carries with it a connected mutual aid registry — so when a neighboring department shows up, you already know who's riding on each piece, what they brought, and exactly where to put them on the tracker board. With the Personnel Roster feature (included free for every dept), filling crew onto a mutual aid rig takes a single tap.

01
Live Cross-Dept Lineup Discovery
When a neighboring department's apparatus shows up, their unit lineup — driver, officer, ride list — is already loaded in your tracker. Pulled live from their lineup tab.
02
One-Tap Apparatus Loading
Acting as Safety Officer at a neighboring scene? Tap a dept name and their full apparatus list loads into the tracker — every engine, ladder, rescue, marked as mutual aid.
03
Cross-Dept Personnel Roster NEW
Tap any mutual aid apparatus on your board and pick crew from that department's roster — not yours. Velcro tags hit your tray, you scan-and-tap, the unit's full crew lands on the tracker with rank + initial + last name (Cpt. J. Smith). Once a member's assigned to an apparatus, they're locked out of being added anywhere else until removed — built-in accountability against double-listing.
04
Alarm Tier Mutual Aid Pre-Loads
Configure mutual-aid units into your STRU, 10-75, 2nd, 3rd, 4th and 5th alarm dispatch buttons. One press automatically loads them.
05
Cross-Dept Unit Registry
Every department on the platform contributes to a shared registry of apparatus IDs and labels. Add any neighbor's unit to your alarm tiers in a few clicks.
🤝 Mutual Aid — Active Scene
Yours · 1st Alarm
Car 2121 · Chief Krissy
E-175 · Officer Murray + 3
E-174 · Cpt. Donohue + 3
Lad-1 · DC Hayward + 3
Mutual Aid · Hartsdale FD
Lad-28 · Capt Foster + 4
E-170 · FF Diaz + 3
Mutual Aid · Greenburgh FD
Sq-15 · Lt Walker + 4
⚡ STRU PRESET — 3 mutual aid units loaded

Built for the Command Post

Every screen works on any device — iPhone, Android, tablet, or laptop. No installation required.

Command & Incidents — Structure Fire
🔥 Structure Fire — Active 19:14
Building Type
Multiple Dwelling
Stories
6
Fire Location
Floor 4, Apt 4B
Attack Line Unit
E-175
Primary Search Unit
E-175
Safety Officer
Capt. Rivera
Benchmarks
Water on the Fire
19:19
Primary Search Complete
19:28
Fire Knocked Down
19:32
Secondary Search Complete
Overhaul Complete
Unit Tracker — Live Assignments
7 On Scene 24 POB 1st Alarm
Division A — Attack
E-175E-174
Division B — Ladder
TL-6
RIT Group
E-22 NRFD
EMS Group
WEMS-3
Command Post
Car 2122Car 21
Personnel Recall — In Progress
⚡ RECALL ACTIVE — Currently Calling: DC Johnson
Chief Anderson
Responding
Capt. Rivera
Responding
DC Williams
Responding
DC Thompson
Not Available
DC Johnson
Calling…
Capt. Martinez
Pending
3
Responding
1
Declined
Export Incident Report
Choose Export Format
📄
Standard Report
Plain text. Email or download.
📋
Formatted PDF
Professional report with ICS data.
PDF Report — ICS command, unit tracker, benchmarks & activity log merged into one document.
📋 Download PDF
📧 Email Text

Professional PDF Output

Every incident generates a complete merged report — ICS command data, unit assignments, benchmarks, and activity log in one clean document.

Chief's Aide
FAIRVIEW FIRE DEPARTMENT
Chief's Aide — Command Board · Confidential Incident Record
INC-2026-0347
April 25, 2026
Structure Fire
650 Dobbs Ferry Rd, White Plains, NY 10607 · Apt 4B
Incident #
INC-2026-0347
Dispatch
19:14:22
Date
April 25, 2026
On Scene
19:17:08
Duration
30 min 29 sec
Under Control
19:44:51
Incident Cmd
DC Johnson — Car 2122
Alarm Level
1st Alarm
ICS Command Section
Building Type
Multiple Dwelling — Brick
Stories
6
Construction
Type III — Ordinary
Fire Location
Floor 4, Apt 4B
Smoke Conditions
Heavy smoke — black
Fire Conditions
Flames from multiple windows
Attack Line Unit
E-175
Water Supply Unit
E-174
Division A
E-175, E-174
Division B
TL-6
Safety Officer
Capt. Rivera — Car 21
RIT Unit
E-22 NRFD
Primary Search Unit
E-175
Search Results
All Clear — 2 occupants evacuated
Fire Knocked By
E-175 — 19:44:51
Command Transferred To
DC Williams
Operational Benchmarks
Water on the Fire
19:19:40
Fire Knocked Down
19:32:15
Primary Search Started
19:20:00
Primary Search Complete
19:28:44
Ventilation Started
19:22:00
Secondary Search Complete
19:41:00
Overhaul Complete / Scene Secured
20:00:00
Unit Tracker — Zone Assignments
ZoneUnitsNotes
HQ / CommandCar 2122 · Car 21DC Johnson commanding · Capt. Rivera SO
Division AE-175 · E-174Interior attack — 4th floor
Division BTL-6Aerial ops — ventilation
Division CE-173Exposure protection — C side
RIT GroupE-22 NRFDRapid Intervention Team staged
EMS GroupWEMS-32 patients treated — minor burns
RehabE-31 EFDCrew rotation — 2 cycles
UnassignedE-72Staged at hydrant — Dobbs Ferry Rd
Activity Log
19:14:22Incident started — Structure Fire — 650 Dobbs Ferry Rd Apt 4B
19:17:08[CMD] Establish Command — Car 2122 DC Johnson
19:18:30E-175 assigned → Division A
19:19:40BM: Water on the Fire
19:28:44BM: Primary Search Complete — E-175 — 2 occupants evacuated
19:32:15BM: Fire Knocked Down
19:44:51[CMD] Scene Under Control — Fire Knocked
20:02:00[CMD] Command Transferred → DC Williams · Incident report exported

One-Time Investment.
Tailored to Your Department.

No monthly subscriptions. Pick a tier or build your own custom package — pay only for what your dept will actually use.

Base
$2,250
one-time · the foundation
For small depts who need the essentials
  • Incident Reports — 7 preloaded incident types
  • Unit Tracker — drag-drop apparatus
  • PAR Checklist — accountability across divisions
  • Mutual Aid Registry — cross-dept unit lookup
  • Activity Log + Past Incidents Archive
  • Multi-device live sync + Offline mode
  • Personnel Roster — included free
  • Personnel Recall (requires Command tier)
Get Started
Standard
$3,750
one-time · most depts start here
Includes Base, plus 4 add-ons:
  • 📋 Lineup — daily ride list with personnel
  • 🛠️ Custom Forms Builder
  • 🎓 Training Management Module
  • 🦺 Safety Officer (cross-dept rosters)
  • Personnel Recall (requires Command tier)
Get Started
Command
$7,500
one-time · the complete platform
Includes Pro, plus the Recall system:
  • 📞 Personnel Recall — Twilio voice calls
  • Real-time response tracking + auto-advance
  • Per-dept roster with call sequencing
  • All future feature releases — free for life
  • Priority feature requests
Request Demo
Build Your Own
Pick your add-ons. Pay only for what you'll use.
Start with the Base package, then add only the tabs that fit how your dept actually runs. Need just hydrants and MVA logging? You don't need to pay for the whole Pro tier.
Your Total
$2,250
One-time · Base package
+ Annual Support $750 Base Support tier

✓ Included in the Base ($2,250)

Incident Reports
Unit Tracker
PAR Checklist
Mutual Aid Registry
Activity Log + Archive
Live Sync + Offline
👥 Personnel Roster

+ Add the tabs you need $350 each unless noted

📋 LineupDaily ride list, drives the mutual aid lookup
+$350
🛠️ Custom FormsBuild your own dept-specific checklists
+$350
🎓 Training ManagerDaily + long-term session tracking
+$350
🦺 Safety OfficerLoad any neighbor dept's apparatus in one tap
+$350
🗺️ Hydrant Map500+ hydrants pre-mapped — extended setup work required
+$500
🚗 MVA Patient LogPatient + vehicle tracking on MVA scenes
+$350
🔧 Equipment AlertsAuto-email when gear is left out
+$350
📻 Radio ScriptsAuto-built scripts for every benchmark
+$350
📄 PDF ExportProfessional incident reports
+$350
⛑️ Technical Rescue5 specialized rescue sub-types
+$350
📡 Cross-Dept Board SharingView a mutual-aid department's live board, read-only — in tester evaluation now
Soon
📞 Personnel RecallTap to learn why this requires the Command tier
Locked
Tap any add-on above to include it in your package. Hit Request Quote when ready.
Request Quote

Ongoing Support Scales With Your Package

Your annual support fee is determined by how many add-ons your dept uses. The more your platform does, the more there is to maintain — but most depts land in the lower brackets. Pick add-ons in the calculator above to see your tier in real time.

0
Base Support
Just the essentials
Departments running only the Base package — incidents, tracker, PAR, and mutual aid registry. Bug fixes, minor improvements, and email support.
$750per year
1–3
Light Support
Small add-on stack
Base package plus 1, 2, or 3 add-ons. Most starter customers fit here. Up to 4 updates/year, email support within 48 hours, annual platform review.
$950per year
4–6
Standard Support
Mid-range stack
Base package plus 4 to 6 add-ons. Up to 6 updates/year, all bug fixes & new feature releases, priority email support, quarterly check-in calls.
$1,200per year
7–9
Pro Support
Heavy stack
Base package plus 7 to 9 add-ons. Up to 8 updates/year, direct text/phone support, quarterly training sessions, hydrant database additions included.
$1,500per year
10
Pro+ Support
Full build (no Recall)
Base package plus all 10 add-ons — everything except Recall. Up to 12 updates/year, all the perks of Pro Support plus expedited feature requests.
$1,800per year
📞
Command Support
Recall · required for Command tier
Required for any dept with the Recall feature. Includes Twilio voice infrastructure, per-call fees, 24/7 priority phone support, dedicated account manager, custom feature dev requests, unlimited updates.
$2,400per year
🛠️
Don't want an annual plan? Pay per update.
Need a quick fix or one-off feature? $250 per individual update, billed when requested. No annual commitment, no minimums. Available to all tiers except Command — Recall always requires Command Support.
Contact Us

Ready to Onboard Your Department?

Download the onboarding form, fill it out at your kitchen table, and email it back. We'll have your dept live within 24 hours.

📋
Step 1 · Free Download
The Department Onboarding Form
A single HTML form your chief opens in a browser. About 10 minutes to complete — captures your apparatus roster, alarm tier configurations, neighboring departments, feature selections, users, and authorized signature.
  1. Click the button below to download
  2. Open the file in any browser
  3. Fill out 8 sections, sign with your finger or mouse
  4. Click "Save Form" — a small file downloads
  5. Email that file back to us
Download Onboarding Form
Step 2 · We Take Over
From Form to Live in 24 Hours
Once we receive your form, here's what happens behind the scenes:
  1. We import your dept config into our admin system
  2. Your apparatus, alarm tiers, and neighbors load instantly
  3. We create login accounts for each user on your list
  4. Each user gets an email with their credentials and the app URL
  5. Your chief signs in — you're live, with the same setup you signed off on
No technical setup on your end.
No installations, no servers, no IT department needed. Just bookmark the URL on every chief's phone, tablet, and laptop.
📞
Want to talk to someone first?
If you'd rather see a demo or have specific questions before filling out the form, we're happy to do a screenshare walkthrough.
Request Demo

Ready to take command?

Whether you've already filled out the form or you want a demo first, drop us a line and we'll get back to you within 24 hours.

📧 mmurray@chiefsaide.com 📞 (914) 774-3080
Murray F & E Consulting · Westchester County, NY