The professional fire department operations platform — built for the command post and connected to the departments around you. Real-time incident command, unit tracking, personnel accountability by zone, cross-department board sharing, apparatus tablet lineup entry, and complete operational documentation.
Eighteen integrated modules covering every aspect of fire department operations — from apparatus lineup at shift change to final report at 3 AM. Every dept gets the Personnel Roster included free.
Chief's Aide connects every department on the platform. When a neighboring dept shows up, you already know who's riding on each piece. Chiefs from different depts can view each other's boards with permission. Battalion chiefs can step in and edit a neighboring battalion's board when they take command. With the Personnel Roster feature (included free for every dept), filling crew onto a mutual aid rig takes a single tap.
Every screen works on any device — iPhone, Android, tablet, or laptop. No installation required.
Every incident generates a complete merged report — ICS command data, unit assignments, benchmarks, and activity log in one clean document.
| Zone | Units | Notes |
|---|---|---|
| HQ / Command | Car 2122 · Car 21 | DC Johnson commanding · Capt. Rivera SO |
| Division A | E-175 · E-174 | Interior attack — 4th floor |
| Division B | TL-6 | Aerial ops — ventilation |
| Division C | E-173 | Exposure protection — C side |
| RIT Group | E-22 NRFD | Rapid Intervention Team staged |
| EMS Group | WEMS-3 | 2 patients treated — minor burns |
| Rehab | E-31 EFD | Crew rotation — 2 cycles |
| Unassigned | E-72 | Staged at hydrant — Dobbs Ferry Rd |
| 19:14:22 | Incident started — Structure Fire — 650 Dobbs Ferry Rd Apt 4B |
| 19:17:08 | [CMD] Establish Command — Car 2122 DC Johnson |
| 19:18:30 | E-175 assigned → Division A |
| 19:19:40 | BM: Water on the Fire |
| 19:28:44 | BM: Primary Search Complete — E-175 — 2 occupants evacuated |
| 19:32:15 | BM: Fire Knocked Down |
| 19:44:51 | [CMD] Scene Under Control — Fire Knocked |
| 20:02:00 | [CMD] Command Transferred → DC Williams · Incident report exported |
No monthly subscriptions. Pick a tier or build your own custom package — pay only for what your dept will actually use.
Your annual support fee is determined by how many add-ons your dept uses. The more your platform does, the more there is to maintain — but most depts land in the lower brackets. Pick add-ons in the calculator above to see your tier in real time.
Download the onboarding form, fill it out at your kitchen table, and email it back. We'll have your dept live within 24 hours.
Whether you've already filled out the form or you want a demo first, drop us a line and we'll get back to you within 24 hours.
Recall isn't available as a standalone add-on because it's not just software — it's an active phone service that calls your members in real time during incidents. That requires Twilio voice infrastructure, per-call costs, and 24/7 support we have to maintain on every call.
Apparatus Login lets the officer riding the rig sign into a tablet in the cab and enter who's responding on that piece — before the truck even leaves the house. That crew flows automatically to the chief's board. No radio traffic, no arrival head count. Especially powerful for volunteer departments where the officer knows who showed up faster than the chief does.