Chief's Aide
Murray F & E Consulting
Command Support · Accountability · Readiness · Service

Chief's AideCommand Board

The professional fire department operations platform — built for the command post and connected to the departments around you. Real-time incident command, unit tracking, personnel accountability by zone, cross-department board sharing, apparatus tablet lineup entry, and complete operational documentation.

🤝
Multi-Dept Mutual Aid
📋
Build Your Own Package
Live
Multi-Device Sync
🚨 2nd Alarm Transmitted
Chief's Aide
Chief's Aide
Command Board
Incidents
Tracker
Map
Recall
Log
7
On Scene
24
POB
2
Unassigned
1st
Alarm
Division A — Attack
E-175E-174
Division B — Ladder
TL-6
Command Post
Car 2122
🟢 Live Sync Active

Everything the Command Post Needs

Eighteen integrated modules covering every aspect of fire department operations — from apparatus lineup at shift change to final report at 3 AM. Every dept gets the Personnel Roster included free.

CMD
Command & Incident Presets
8 preloaded incident types — Structure Fire, Hazmat, MVA/Vehicle Fire, CO, Natural Gas, Wildland/Brush, Flash Flood, Technical Rescue. Each preset auto-populates the zones a chief would normally build by hand at 2 AM. Add-a-floor on structure fires builds the next search+attack pair with one tap.
TRK
Unit Tracker
Drag-and-drop apparatus assignment across customizable zones. 2–3 columns wide. Reorder zones with ▲▼ buttons. POB tracking, zone notes, mutual aid units, additional alarm pre-loads. Two-choice reset lets a chief clear the board while preserving lineup — or wipe both for the next crew. Chief cars persist automatically since chiefs don't rotate crews between calls.
RST
Personnel Roster FREE FOR ALL TIERS
Pre-build your dept's member list once. On the unit tracker, tap any apparatus → Add from Roster → check the names of who's riding. Auto-formats as rank + initial + last name (Cpt. J. Smith), handles duplicate names automatically. Built-in accountability: once a member is assigned to an apparatus they're locked out of being assigned to a second one until removed — so nobody ends up double-listed in the heat of the moment.
LIN
Lineup & Today's Roster
Enter your shift-start lineup once — Officer, MPO, and firefighter positions per rig. Crew names flow automatically to the unit chips on the tracker board. Today's Roster mode supports per-call responder entry with radio ID slots — ideal for volunteer depts where responders change every incident. Autocomplete pulls from the roster with duplicate-lockout so nobody's on two rigs at once.
🚒
Apparatus Login NEW · IN BETA
Officers on the rig sign into a tablet in the cab and enter who's responding on that piece — before the truck even leaves the house. That crew shows up on the chief's board automatically. No radio traffic, no arrival head count. Especially powerful for volunteer departments where the officer knows who showed up faster than the chief does. Currently in beta with Fairview FD — general release coming soon.
🤝
Mutual Aid & Board Sharing
The whole cross-department story in one system. Mutual aid tracking follows units from their home dept to the incident and back — both chiefs see the assignment. Board Sharing lets a viewing dept request live view of a host dept's incident board with a one-tap approval. Cross-battalion editor mode (City Mode) lets a battalion chief step in and edit a neighboring battalion's board when they take command. Every request is auditable.
SAF
Safety Officer Sessions
Dedicated Safety Officer mode — the safety officer runs their own scoped board that mirrors the IC's without cluttering it. Track times on air, division PAR intervals, exposure zones, and rest cycles independently. Chief can grant a cross-dept safety officer temporary view access to watch a session live. Session archives preserved for post-incident review.
PAR
PAR by Zone
Personnel Accountability Report checklists organized by division, sector, and zone. Call PAR on Division 3 and see exactly who should be there — every firefighter followed from their rig to their operating zone. Timestamped confirmations synced across every device on scene. Custom PAR checklists per incident type.
📻
Radio Scripts
Auto-generated radio transmission scripts for every benchmark — Size-Up, Progress Report, All Clear, MAYDAY, and Additional Alarms. Live-populated from your ICS form and unit tracker so the chief reads real-time data, not a template.
MAP
Hydrant Mapping
Interactive map with 500+ district hydrants. Color-coded status, search and filter by type and pressure, real-time updates. Chief can flag out-of-service hydrants during pre-inspection and the info syncs to every device.
📋
Pre-Plans Library
Per-dept searchable document library for pre-incident plans. Upload building floor plans, hazmat manifests, target hazard walkthroughs. Mid-incident, chief searches by address and pulls up the plan in seconds. Every viewer on scene sees the same document. Metadata tracked in Firestore, files in secured Firebase Storage.
911
Personnel Recall
Automated Twilio phone recall. Members press 1 or 2. Chief is called first, then officers, then firefighters. App advances and tracks responses live — including who acknowledged, who declined, and who's still pending.
RES
Technical Rescue
5 dedicated sub-types: Confined Space, Building Collapse, High Angle Rope, Low Angle Rope, Trench Rescue — each with a full operational checklist and ICS form. Zones and benchmarks specific to rescue operations, not generic fire ground.
TRN
Training Management
Daily and long-term training session tracking. Equipment sign-out with badge number and automated 8PM email alerts. Attendance rosters saved for post-training review and certification tracking.
LOG
Activity Log & PDF Report
Timestamped event log auto-populates from every action. Export as a standard text report or a formatted PDF with ICS command data, unit assignments, and benchmarks merged into one professional document. Chief hands the completed report to admin before leaving the scene.
FRM
Custom Forms & Checklists
Build your own incident-specific forms and checklists — hazmat entry logs, MVA patient tracking, apartment lists for large occupancies. Reusable per-incident-type. Every custom form ties into the activity log and PDF export automatically.
SYN
Multi-Device Live Sync
Every action syncs to all open devices instantly via Firebase. Clear an incident from one phone and every tablet and laptop on scene resets simultaneously — no refresh needed. Real-time sync across up to 20+ devices per incident.
OFF
Offline Mode
Full offline support — all data saves locally when connection drops and syncs the moment you reconnect. No data lost, no interruption to operations. Built for basements, rural back roads, and the worst day on the job.

Cross-department operations that actually work when neighbors arrive on scene.

Chief's Aide connects every department on the platform. When a neighboring dept shows up, you already know who's riding on each piece. Chiefs from different depts can view each other's boards with permission. Battalion chiefs can step in and edit a neighboring battalion's board when they take command. With the Personnel Roster feature (included free for every dept), filling crew onto a mutual aid rig takes a single tap.

01
Live Cross-Dept Lineup Discovery
When a neighboring department's apparatus shows up, their unit lineup — driver, officer, ride list — is already loaded in your tracker. Pulled live from their lineup tab.
02
Board Sharing Grants NEW
A viewing dept requests live view of a host dept's incident board with one tap. Host chief approves or denies. Once approved, the viewer sees the board update in real time — unit assignments, zones, PAR checks, everything. Perfect for county-wide mutual aid where a responding chief needs situational awareness on the drive in.
03
Cross-Battalion Editor Mode CITY MODE
Battalion chief takes command at a neighboring battalion's incident? Same-city commanders can step into the host battalion's board and edit — assign units, move personnel, run PAR — while keeping their own dept identity. Every action logged to the audit trail.
04
Cross-Dept Personnel Roster
Tap any mutual aid apparatus on your board and pick crew from that department's roster — not yours. The unit's full crew lands on the tracker with rank + initial + last name (Cpt. J. Smith). Once a member's assigned to an apparatus, they're locked out of being added anywhere else until removed — built-in accountability against double-listing.
05
Alarm Tier Mutual Aid Pre-Loads
Configure mutual-aid units into your STRU, 10-75, 2nd, 3rd, 4th and 5th alarm dispatch buttons. One press automatically loads them. Units are tracked from home dept through the incident — released and returned when they clear.
06
Cross-Dept Unit Registry
Every department on the platform contributes to a shared registry of apparatus IDs and labels. Add any neighbor's unit to your alarm tiers in a few clicks. No manual data entry, no naming collisions.
🤝 Mutual Aid — Active Scene
Yours · 1st Alarm
Car 2121 · Chief Krissy
E-175 · Officer Murray + 3
E-174 · Cpt. Donohue + 3
Lad-1 · DC Hayward + 3
Mutual Aid · Hartsdale FD
Lad-28 · Capt Foster + 4
E-170 · FF Diaz + 3
Mutual Aid · Greenburgh FD
Sq-15 · Lt Walker + 4
⚡ STRU PRESET — 3 mutual aid units loaded

Built for the Command Post

Every screen works on any device — iPhone, Android, tablet, or laptop. No installation required.

Command & Incidents — Structure Fire
🔥 Structure Fire — Active 19:14
Building Type
Multiple Dwelling
Stories
6
Fire Location
Floor 4, Apt 4B
Attack Line Unit
E-175
Primary Search Unit
E-175
Safety Officer
Capt. Rivera
Benchmarks
Water on the Fire
19:19
Primary Search Complete
19:28
Fire Knocked Down
19:32
Secondary Search Complete
Overhaul Complete
Unit Tracker — Live Assignments
7 On Scene 24 POB 1st Alarm
Division A — Attack
E-175E-174
Division B — Ladder
TL-6
RIT Group
E-22 NRFD
EMS Group
WEMS-3
Command Post
Car 2122Car 21
Personnel Recall — In Progress
⚡ RECALL ACTIVE — Currently Calling: DC Johnson
Chief Anderson
Responding
Capt. Rivera
Responding
DC Williams
Responding
DC Thompson
Not Available
DC Johnson
Calling…
Capt. Martinez
Pending
3
Responding
1
Declined
Export Incident Report
Choose Export Format
📄
Standard Report
Plain text. Email or download.
📋
Formatted PDF
Professional report with ICS data.
PDF Report — ICS command, unit tracker, benchmarks & activity log merged into one document.
📋 Download PDF
📧 Email Text

Professional PDF Output

Every incident generates a complete merged report — ICS command data, unit assignments, benchmarks, and activity log in one clean document.

Chief's Aide
FAIRVIEW FIRE DEPARTMENT
Chief's Aide — Command Board · Confidential Incident Record
INC-2026-0347
April 25, 2026
Structure Fire
650 Dobbs Ferry Rd, White Plains, NY 10607 · Apt 4B
Incident #
INC-2026-0347
Dispatch
19:14:22
Date
April 25, 2026
On Scene
19:17:08
Duration
30 min 29 sec
Under Control
19:44:51
Incident Cmd
DC Johnson — Car 2122
Alarm Level
1st Alarm
ICS Command Section
Building Type
Multiple Dwelling — Brick
Stories
6
Construction
Type III — Ordinary
Fire Location
Floor 4, Apt 4B
Smoke Conditions
Heavy smoke — black
Fire Conditions
Flames from multiple windows
Attack Line Unit
E-175
Water Supply Unit
E-174
Division A
E-175, E-174
Division B
TL-6
Safety Officer
Capt. Rivera — Car 21
RIT Unit
E-22 NRFD
Primary Search Unit
E-175
Search Results
All Clear — 2 occupants evacuated
Fire Knocked By
E-175 — 19:44:51
Command Transferred To
DC Williams
Operational Benchmarks
Water on the Fire
19:19:40
Fire Knocked Down
19:32:15
Primary Search Started
19:20:00
Primary Search Complete
19:28:44
Ventilation Started
19:22:00
Secondary Search Complete
19:41:00
Overhaul Complete / Scene Secured
20:00:00
Unit Tracker — Zone Assignments
ZoneUnitsNotes
HQ / CommandCar 2122 · Car 21DC Johnson commanding · Capt. Rivera SO
Division AE-175 · E-174Interior attack — 4th floor
Division BTL-6Aerial ops — ventilation
Division CE-173Exposure protection — C side
RIT GroupE-22 NRFDRapid Intervention Team staged
EMS GroupWEMS-32 patients treated — minor burns
RehabE-31 EFDCrew rotation — 2 cycles
UnassignedE-72Staged at hydrant — Dobbs Ferry Rd
Activity Log
19:14:22Incident started — Structure Fire — 650 Dobbs Ferry Rd Apt 4B
19:17:08[CMD] Establish Command — Car 2122 DC Johnson
19:18:30E-175 assigned → Division A
19:19:40BM: Water on the Fire
19:28:44BM: Primary Search Complete — E-175 — 2 occupants evacuated
19:32:15BM: Fire Knocked Down
19:44:51[CMD] Scene Under Control — Fire Knocked
20:02:00[CMD] Command Transferred → DC Williams · Incident report exported

One-Time Investment.
Tailored to Your Department.

No monthly subscriptions. Pick a tier or build your own custom package — pay only for what your dept will actually use.

Base
$2,250
one-time · the foundation
For small depts who need the essentials
  • Incident Reports — 8 preloaded incident types
  • Unit Tracker — drag-drop apparatus
  • PAR Checklist — accountability across divisions
  • Mutual Aid Registry — cross-dept unit lookup
  • Activity Log + Past Incidents Archive
  • Multi-device live sync + Offline mode
  • Personnel Roster — included free
  • Personnel Recall (requires Command tier)
Get Started
Standard
$3,750
one-time · most depts start here
Includes Base, plus 4 add-ons:
  • 📋 Lineup — daily ride list with personnel
  • 🛠️ Custom Forms Builder
  • 🎓 Training Management Module
  • 🦺 Safety Officer Sessions — scoped board, PAR by division
  • Personnel Recall (requires Command tier)
Get Started
Command
$7,500
one-time · the complete platform
Includes Pro, plus the Recall system:
  • 📞 Personnel Recall — Twilio voice calls
  • Real-time response tracking + auto-advance
  • Per-dept roster with call sequencing
  • All future feature releases — free for life
  • Priority feature requests
Request Demo
Build Your Own
Pick your add-ons. Pay only for what you'll use.
Start with the Base package, then add only the tabs that fit how your dept actually runs. Need just hydrants and MVA logging? You don't need to pay for the whole Pro tier.
Your Total
$2,250
One-time · Base package
+ Annual Support $750 Base Support tier

✓ Included in the Base ($2,250)

Incident Reports
Unit Tracker
PAR Checklist
Mutual Aid Registry
Activity Log + Archive
Live Sync + Offline
👥 Personnel Roster

+ Add the tabs you need $350 each unless noted

📋 LineupDaily ride list, drives the mutual aid lookup
+$350
🛠️ Custom FormsBuild your own dept-specific checklists
+$350
🎓 Training ManagerDaily + long-term session tracking
+$350
🦺 Safety Officer SessionsDedicated scoped board with cross-dept viewing
+$350
🗺️ Hydrant Map500+ hydrants pre-mapped — extended setup work required
+$500
🚗 MVA Patient LogPatient + vehicle tracking on MVA scenes
+$350
🔧 Equipment AlertsAuto-email when gear is left out
+$350
📻 Radio ScriptsAuto-built scripts for every benchmark
+$350
📄 PDF ExportProfessional incident reports
+$350
⛑️ Technical Rescue5 specialized rescue sub-types
+$350
📋 Pre-Plans LibraryPer-dept searchable pre-incident plans + floor plans
+$500
🚒 Apparatus LoginOfficers enter riding crew from the cab · in beta at Fairview
Beta
📞 Personnel RecallTap to learn why this requires the Command tier
Locked
Tap any add-on above to include it in your package. Hit Request Quote when ready.
Request Quote

Ongoing Support Scales With Your Package

Your annual support fee is determined by how many add-ons your dept uses. The more your platform does, the more there is to maintain — but most depts land in the lower brackets. Pick add-ons in the calculator above to see your tier in real time.

0
Base Support
Just the essentials
Departments running only the Base package — incidents, tracker, PAR, and mutual aid registry. Bug fixes, minor improvements, and email support.
$750per year
1–3
Light Support
Small add-on stack
Base package plus 1, 2, or 3 add-ons. Most starter customers fit here. Up to 4 updates/year, email support within 48 hours, annual platform review.
$950per year
4–6
Standard Support
Mid-range stack
Base package plus 4 to 6 add-ons. Up to 6 updates/year, all bug fixes & new feature releases, priority email support, quarterly check-in calls.
$1,200per year
7–9
Pro Support
Heavy stack
Base package plus 7 to 9 add-ons. Up to 8 updates/year, direct text/phone support, quarterly training sessions, hydrant database additions included.
$1,500per year
10
Pro+ Support
Full build (no Recall)
Base package plus all 10 add-ons — everything except Recall. Up to 12 updates/year, all the perks of Pro Support plus expedited feature requests.
$1,800per year
📞
Command Support
Recall · required for Command tier
Required for any dept with the Recall feature. Includes Twilio voice infrastructure, per-call fees, 24/7 priority phone support, dedicated account manager, custom feature dev requests, unlimited updates.
$2,400per year
🛠️
Don't want an annual plan? Pay per update.
Need a quick fix or one-off feature? $250 per individual update, billed when requested. No annual commitment, no minimums. Available to all tiers except Command — Recall always requires Command Support.
Contact Us

Ready to Onboard Your Department?

Download the onboarding form, fill it out at your kitchen table, and email it back. We'll have your dept live within 24 hours.

📋
Step 1 · Free Download
The Department Onboarding Form
A single HTML form your chief opens in a browser. About 10 minutes to complete — captures your apparatus roster, alarm tier configurations, neighboring departments, feature selections, users, and authorized signature.
  1. Click the button below to download
  2. Open the file in any browser
  3. Fill out 8 sections, sign with your finger or mouse
  4. Click "Save Form" — a small file downloads
  5. Email that file back to us
Download Onboarding Form
Step 2 · We Take Over
From Form to Live in 24 Hours
Once we receive your form, here's what happens behind the scenes:
  1. We import your dept config into our admin system
  2. Your apparatus, alarm tiers, and neighbors load instantly
  3. We create login accounts for each user on your list
  4. Each user gets an email with their credentials and the app URL
  5. Your chief signs in — you're live, with the same setup you signed off on
No technical setup on your end.
No installations, no servers, no IT department needed. Just bookmark the URL on every chief's phone, tablet, and laptop.
📞
Want to talk to someone first?
If you'd rather see a demo or have specific questions before filling out the form, we're happy to do a screenshare walkthrough.
Request Demo

Ready to take command?

Whether you've already filled out the form or you want a demo first, drop us a line and we'll get back to you within 24 hours.

📧 mmurray@chiefsaide.com 📞 (914) 774-3080
Murray F & E Consulting · Westchester County, NY